Privacy Policy

Introduction

This Privacy Policy explains how the Arora Charitable Foundation (“we”, “our”, “us”) collects, uses, and protects personal information about visitors to our website and people who engage with our charitable work.

We are committed to protecting your privacy and ensuring that any personal information we hold is handled lawfully, transparently, and securely. This policy applies only to information collected through our website and related online services. If you follow a link to another website, please note that those sites will have their own privacy notices and we are not responsible for their practices.

Who We Are

Arora Charitable Foundation is a registered charity in England and Wales (Charity No. 1215160).

Registered Office: The Arora Group, World Business Centre 3, Newall Road, London Heathrow Airport, TW6 2TA.

We operate under the laws of England and Wales and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For any questions or privacy-related concerns:

Email: charitygrants@thearoragroup.com

Address: Data Protection, Arora Charitable Foundation, World Business Centre 3, Newall Road, London TW6 2TA

What Personal Data We Collect

he personal information we collect depends on how you interact with us. It may include:

• Your name and contact details (address, email, phone number)
• Details of your connection to a beneficiary or organisation
• Information about donations, grants, or funding applications
• Communication preferences
• Any information you choose to share when contacting us or completing a form

We do not collect cookie data or use tracking tools to monitor browsing behaviour.

How We Use Personal Data

We use your information to:

• Administer donations, grants, and applications
• Communicate with donors, supporters, and beneficiaries
• Provide updates about our charitable work, where you have opted in
• Meet our statutory and reporting obligations

We only process personal data where there is a lawful basis for doing so - for example, your consent, our legitimate interests in carrying out charitable activities, or our legal obligations.

Storing and Protecting Your Data

We store personal data securely using password protection, encryption, and other technical and organisational measures to protect it from loss, misuse, or unauthorised access.

We keep personal data only for as long as necessary for the purpose it was collected. For example, donation and grant information may be retained for up to seven years to meet legal and accounting requirements.

Sharing Personal Data

We will never sell or trade your personal information. We may share data with trusted third parties that support our operations, such as:

• IT and website hosting providers
• Payment processors and banks (for donations and grant payments)
• Regulatory bodies, auditors, or authorities where required by law

All partners are required to handle your information securely and in compliance with data protection law.

Your Rights

You have the right to:

• Request access to the information we hold about you
• Ask us to correct inaccurate or incomplete data
• Request deletion of your personal data, where legally permissible
• Withdraw consent for communications at any time
• Complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

To exercise any of these rights, please email charitygrants@thearoragroup.com or write to us at the address above.

Updates to This Policy

We may update this notice from time to time to reflect changes in how we operate or new legal requirements. The most recent version will always be available on our website.

Last updated: November 2025